Privacy Policy Ladders AI

Why Our Privacy Policy Matters to You

Look, privacy policies aren’t the most thrilling read, but with your career info on the line, it’s worth paying attention. At Ladders, we handle your data carefully because it shapes the AI that matches you with job openings and automates your interview scheduling. From our experience, knowing how your info is used helps you get the most out of our platform and feel confident about your data’s safety.

We don’t just collect data for no reason. Every piece helps improve your job search or interview flow, whether it’s parsing your CV or managing interview feedback. And honestly, keeping your info secure is as important to us as matching you with the right role.

How We Collect and Use Your Information

When you sign up, we gather details like your work history, skills, and preferences to build your profile fingerprint. This helps our AI match you with jobs that actually fit what you’re looking for. We also keep track of how you interact with the platform—like the types of jobs you search or save—so the recommendations get smarter over time.

Plus, we respect your communication preferences. You choose how often and through which channels you want updates, so you’re never overwhelmed with irrelevant emails or notifications.

How Our AI Matches You to Jobs

Our AI is more than just keyword scanning—it analyzes your whole career path, skills, and job preferences to predict roles that could be a great fit. It’s like having a career coach who learns what works for you without ever sharing your personal details. From what users tell us, this approach cuts down on irrelevant job alerts and speeds up finding the right match.

Machine Learning at Work

Instead of just scanning resumes, our AI looks at patterns like skill combinations and career transitions. This way, it understands your unique profile and suggests roles you might not have considered but align with your growth.

Salary and Compensation Insights

When you provide salary info, our system cross-references it with market data to ensure your job matches meet your compensation expectations. We anonymize this data so your privacy stays intact while still delivering accurate salary insights.

Interview Automation and Keeping Your Data Safe

Scheduling interviews can be a headache, so our platform automates it by syncing with your calendar and managing communication with employers. We keep this info locked down, only sharing what’s necessary to coordinate interviews.

Scheduling and Calendar Sync

Connect your calendar, and our system picks open slots based on your availability—no back-and-forth emails needed. All calendar data stays encrypted and only used within our platform.

Interview Analytics

We collect anonymized feedback and performance data to help you improve and refine our matching algorithms. Your personal interview history stays private and secure.

Third-Party Services and What They See

We partner with a few trusted third parties to make your job search smoother. For example, when you apply to a job, your info goes to an employer’s applicant tracking system. We only share what’s necessary and only after you’ve given consent.

Background checks or skill verifications also involve third parties, but again, you control when those happen. We never share your data with anyone unless it’s essential for your application process or platform operation.

Analytics and Platform Performance

To keep improving, we use anonymized data to spot trends and fix issues. This isn’t about tracking individuals but understanding how to make the platform better for everyone.

Taking Control: Your Privacy Settings

One of the things our users appreciate is how easy it is to manage their data. You can decide what parts of your profile recruiters see or keep your job search private. It’s your career, so you set the boundaries.

• Profile Visibility: Choose who can view your work history and details.
• Communication Preferences: Pick how often you get notified and what type of emails you want.
• Data Access and Deletion: Request your data export or delete your account anytime.

Staying Compliant Across Regions

Since we operate in the USA and beyond, we make sure to follow laws like GDPR and CCPA. This means you have rights like accessing your data, correcting it, or opting out of certain processing. We also handle data storage carefully to meet local rules.

• GDPR users can request data portability and restrict processing.
• California residents have the right to know what’s collected and opt out of sales (which we don’t do).
• Data localization ensures your info stays within required regions.

How We Protect Your Data Every Step of the Way

Security isn’t just a buzzword here. We use strong encryption methods like AES-256 and TLS to keep your info safe during transfer and storage. Our team accesses data only when needed, with multi-factor authentication adding a layer of protection.

Regular audits and third-party security tests help us catch any vulnerabilities before they become a problem. Honestly, it’s about keeping your career info as safe as your bank account details.

Cookies and Tracking: What You Should Know

Yes, we use cookies, but mostly to make your experience smoother. Essential cookies keep you logged in and remember your preferences. Analytics cookies help us understand how the platform is used so we can improve, and personalization cookies tailor job recommendations to your tastes.

If you prefer, you can manage cookie settings in your browser, though disabling some cookies might affect how well the platform works for you.

Keeping You Informed About Privacy Updates

Our privacy policy changes over time, especially as AI and regulations evolve. When we make big updates, we notify you well in advance—at least 30 days before the change takes effect. Minor tweaks get announced on the platform.

If you disagree with changes, you can update your privacy settings or delete your account before the new terms apply. We want you to stay in control every step of the way.